Privacy Policy

Effective Date: August 29, 2026

MackWash LLC ("MackWash," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, communicate with us, or use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name
  • Phone number
  • Email address
  • Property or service address
  • City, state, and ZIP/postal code
  • Services you are interested in
  • Quote and appointment information
  • Messages and communications you send to us
  • Information necessary to provide or complete requested services
  • SMS consent and communication preferences

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include your IP address, browser type, device information, referring pages, pages visited, approximate location, and information about how you interact with our website.

We may use this information for website functionality, security, analytics, performance measurement, and improving our services.

3. How We Use Your Information

We may use information we collect to:

  • Respond to quote and service requests
  • Provide estimates and communicate about requested services
  • Schedule, confirm, reschedule, and manage appointments
  • Provide customer service and support
  • Send service-related notifications and updates
  • Process and maintain business records related to services and payments
  • Improve our website, services, and customer experience
  • Prevent fraud, abuse, and security incidents
  • Comply with applicable legal and regulatory obligations
  • Send marketing communications when appropriate consent has been provided

4. Text Messaging and SMS Consent

MackWash LLC may offer transactional and marketing text message communications. We send text messages in accordance with the consent provided and applicable requirements.

Transactional or non-marketing messages may include communications related to inquiries, quote requests, appointments, requested services, confirmations, service updates, scheduling, and customer care.

If you separately consent to marketing text messages, you may receive promotions, special offers, discounts, seasonal offers, service updates, and other marketing communications from MackWash LLC.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing goods or services.

For additional information regarding our text messaging program, please review our SMS Terms & Consent .

5. Mobile Information and SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers in support services, such as customer service, messaging, scheduling, payment processing, hosting, and other operational functions, is permitted only as necessary for those providers to perform services on our behalf.

All other use-case categories exclude text messaging originator opt-in data and consent. SMS opt-in data, mobile phone numbers, and consent information will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

6. How We Share Information

We do not sell your personal information. We may disclose personal information to service providers and vendors that assist us with website hosting, customer relationship management, communications, scheduling, payment processing, analytics, security, and other business operations.

We may also disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, protect our rights or property, prevent fraud or abuse, protect the safety of individuals, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Nothing in this section permits the sharing of SMS opt-in data, mobile phone numbers, or consent information with third parties or affiliates for their own marketing or promotional purposes.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage, remember preferences, improve performance, and measure advertising or marketing effectiveness where applicable.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, maintain consent and opt-out records, and satisfy applicable legal or regulatory obligations.

10. Your Choices

You may contact MackWash LLC to request that we update or correct certain personal information associated with you.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in applicable emails.

You may opt out of SMS communications at any time by replying STOP, QUIT, UNSUBSCRIBE, or END to a text message from MackWash LLC.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

12. Third-Party Links

Our website may contain links to third-party websites or services. MackWash LLC is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date at the top of the policy may be updated accordingly.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

MackWash LLC
Phone: 470-874-1267

You may also review our Terms of Service and SMS Terms & Consent .


© 2026 MackWash LLC. All rights reserved.