SMS Terms & Consent

Effective Date: August 29, 2026

These SMS Terms & Consent provisions describe how MackWash LLC ("MackWash," "we," "us," or "our") communicates with customers and prospective customers by text message.

By opting in to receive text messages from MackWash LLC, you agree to the terms applicable to the type of messaging consent you provide.

1. Types of SMS Messages

Depending on the consent you provide, MackWash LLC may send transactional/non-marketing text messages and/or marketing and promotional text messages.

Transactional or non-marketing messages may include:

  • Quote request confirmations
  • Appointment confirmations and reminders
  • Scheduling and rescheduling communications
  • Service updates
  • Customer care messages
  • Responses to questions or inquiries
  • Other communications related to services you requested

Marketing and promotional messages may include:

  • Special offers
  • Discounts
  • Seasonal promotions
  • Service reminders
  • Announcements about available services
  • Other promotional communications from MackWash LLC

2. Consent to Receive Text Messages

You may provide consent to receive text messages from MackWash LLC through our website forms or other approved opt-in methods.

Transactional/non-marketing consent and marketing/promotional consent may be requested separately.

Providing consent to receive marketing text messages is voluntary and is not a condition of purchasing goods or services from MackWash LLC.

Consent applies only to communications from MackWash LLC related to the consent you provided.

3. Message Frequency

Message frequency may vary depending on your interactions with MackWash LLC, your requested services, appointment activity, and whether you have opted in to promotional communications.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless plan.

MackWash LLC does not charge a separate fee for receiving text messages, although your wireless carrier may impose applicable charges.

5. How to Opt Out

You may opt out of SMS communications at any time by replying STOP, QUIT, UNSUBSCRIBE, or END to a text message from MackWash LLC.

After you opt out, you may receive one final confirmation message confirming that your opt-out request has been processed. You will not receive additional messages from the applicable messaging program unless you subsequently opt in again.

6. Help

For assistance with our SMS communications, reply HELP to a text message from MackWash LLC.

You may also contact:

MackWash LLC
Phone: 470-874-1267

7. Carrier and Delivery Disclaimer

SMS delivery depends on your wireless carrier, device, and network availability. Carriers are not liable for delayed or undelivered messages.

8. Mobile Number Responsibility

You represent that the mobile number you provide belongs to you or that you are authorized to provide consent for messages to that number.

If your mobile number changes or is reassigned, you should notify MackWash LLC or opt out before discontinuing use of the number.

9. Privacy and Mobile Information

MackWash LLC respects the privacy of your mobile information and SMS consent records.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers in support services, such as customer service, messaging, scheduling, hosting, payment processing, and other operational functions, is permitted only as necessary for those providers to perform services on our behalf.

All other use-case categories exclude text messaging originator opt-in data and consent. SMS opt-in data, mobile phone numbers, and consent information will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy .

10. Re-Opting In

If you previously opted out and later wish to receive text messages again, you may provide new consent through an approved MackWash LLC opt-in method.

11. Changes to SMS Terms

MackWash LLC may update these SMS Terms & Consent provisions from time to time. Any revised version will be posted on this page with an updated effective date.

12. Contact

If you have questions about these SMS Terms & Consent provisions, contact:

MackWash LLC
Phone: 470-874-1267

You may also review our Terms of Service and Privacy Policy .


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